Our Terms
These Terms & Conditions of Use (the Terms) set out the Terms by which you may make use of our Website commercialexperts.co.uk (the Website). Use of the Website includes accessing, browsing, or making an application via the Website.
It is important that you carefully read these Terms before you use the Website, as they apply to your use of the Website. Please feel free to download or print a copy of these Terms for your own future reference. It is your responsibility to ensure you are aware of the nature of these Terms and how they may affect your use of the Website.
By using the Website, you confirm that you accept these Terms and that you agree to comply with them. If you do not agree to these Terms, you should exit the Website immediately and we request that you do not use our service.
For information on how we use personal data that we may collect through the Website and/or in relation to the services that we provide via the Website please see our Privacy Policy. For details on our use of Cookies please see our Cookies Statement contained within our Cookies Policy. Both our Privacy Policy and our Cookies Statement are incorporated by reference into this document.
About us
Commercial Experts is a trading name of TFLI Limited, who function as a lead generator. TFLI Limited is licenced by the Information Commissioners Office, (Registration Number Z3585914), Registered in the UK, number 08424810. Registered Office Address: TFLI Limited, First Floor Beechwood Court, Springwood Way, Tytherington Business Park, Macclesfield, Cheshire, SK10 2XG.
Our service
commercialexperts.co.uk is owned and operated by TFLI Limited
By submitting an application through our application form you will be giving your consent for TFLI Limited to match your application with our panel of broadband providers. We will present your application in real time to one of our panel of broadband providers .If a broadband provider accepts your application you will be contacted directly by them to discuss your needs.
It is also important to understand that we may be paid a fee by the broadband providers for introducing you to them.
You should read their conditions carefully and make a responsible decision on whether you believe their service is right for you. If you have any questions or are unsure you should contact the broadband providers before taking out any service with them.
Accessing the Website
Intellectual property rights
Accuracy Of Information
Liability
Communication
Unless stated otherwise we, our panel of broadband providers will contact you via means of telephone, SMS and email to provide information and alerts relating to your application and or services we think may be of interest to you.
Soft opt-in is an exception to the general requirement to obtain consent before sending direct marketing to you by electronic means (such as email or text message for example) and applies where you have previously engaged with us (for example by submitting your contact details on our website to make an enquiry about Our Service), and we are marketing our similar products and services. Under the 'soft opt-in', we will assume you still want to hear about our other related products and services until you opt out or unsubscribe. For most customers, this is beneficial as it allows us to tell you about our other similar products services that we think would be useful to you alongside the specific one you originally expressed an interest in.
Marketing: we will only contact you in response to a request or communication from you or under the soft opt-in. We will not send unsolicited marketing communications to you about any other types of products or services.
You can opt out of any contact from us at anytime by click on the links with the SMS / Email or email us as compliance@tfli.co.uk
Acceptable Use
You may only use our site & form for lawful purposes. You may not use our site/form:
Links From The Website
Jurisdiction
The Website & form is controlled and operated in the United Kingdom. These Terms and any non-contractual obligations arising out of or in connection with these Terms will be governed by the laws of England and Wales and you irrevocably agree to submit to the exclusive jurisdiction of the English courts.
Your Right to be Forgotten / Erasure Of Your Personal Information
Under the General Data Protection Regulation (GDPR), all individuals have the right to request the deletion or removal of personal data (the right to be forgotten) under the following circumstances:
There are some circumstances where the right "to be forgotten" does not apply i.e. where we need to comply with a legal obligation.
If you wish to request your "right to be forgotten" please email: compliance@tfli.co.uk
Our marketing partners will also be informed of your right to be forgotten should you also request this.
Complaints
Commercial Experts always aim to be fair and honest in everything we do, so if you have a complaint about any aspect of our service we're keen to resolve it as quickly as possible. You can contact us in any of the following ways:
By Email: compliance@tfli.co.uk
By Post:
Complaints Manager
TFLI Limited (on behalf of TFLI (US) Inc)
First Floor, Beechwood Court
Springwood Avenue
Tytherington Business Park
Macclesfield
Cheshire SK10 2XG
By Telephone: 01625 32 25 55
You can report any of your concerns to the Information Commissioner's Office (ICO)
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF